Design and implementation of information sharing strategy for government agency
Our client was a leader in UK e-government - with no strategy for information management, records management, and with Freedom of Information
hammering at the door. By the time we joined as part of the team a software solution had been selected.
Our responsibility was the analysis of the information structures, both shared and personal, and the definition of an information policy. This involved some lonely work analysing hundreds of thousands of files, but also lots of work with the staff to identify what they needed, and how to get there from where they were.
The solution needed to meet current needs of legislation, and was also the first known implementation of e-GIF. We designed that implementation, working closely with the originators of the standard, and designed a migration strategy for all of the
organization's shared and personal files (millions of them). We led the migration team, working with an incoming support
organization as well as the disappointed outgoing one.
We ran the communications function to ensure everyone knew what they had to do and when to do it. This was a deeply consultative approach, rather than the traditional "publish and hope" technique. It was highly successful, is a model on how to do it, and laid the foundations for the subsequent user group.
Migration was a success - two people lost personal information, but we got it back in hours.
R Buckminster Fuller